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Thank you for
considering Valuflor
for your new floor
covering; We install and
service seven days a week; Our highly trained installers and inspection team make
sure the flooring product you have chosen is installed correctly -
The First Time!
We would
like to give you the best installation possible. To do this, we need your
cooperation. We will attempt to contact you before your installation to
confirm the date. If for some reason we are unable to reach you, please
contact us.
Before the installers
arrive, please -
1. Remove small
movable items, such as lamps, portable TVs,
stereo systems, personal computers and items which might be broken, out of the
area to be covered. Hallways that have hanging or breakable items, should
be cleared. When necessary, we will move the stove, refrigerator, and
heavier pieces.
2. If you have a grandfather
clock, pool table, piano, aquarium or stereo system that requires special
handling, please make arrangements to have them moved or disconnected before the
installers arrive. If you have computers, electrical equipment, etc., please disconnect and move these. Wall-units
and entertainment centers should be emptied and separated if they are bolted
together.
3. Please remove from the
refrigerator anything which might spill or be broken during movement.
Please cut off all gas or water-running appliances.
If the china cabinet is to
be moved, please remove all dishes, silverware, etc.
5. If your new floor covering
is to be glued directly to an existing floor, it will be necessary to remove any
accumulation of wax from the floors to be covered. This may be
accomplished using one (1) cup of ammonia to one (1) gallon of hot water.
Remember, never mix ammonia and bleach.
6. VALUFLOR
is not responsible for damage to concealed phone lines and security system
wires.
7. VALUFLOR
is not responsible for sub-floor problems occurring after installation; i.e. nail
heads backing out of subfloor, subfloor movement, etc. We will be glad to assess
your sub-floor and suggest to you our recommendation.
When the installers arrive
-
Our installers are
carefully trained and competent to install your new floor covering; however,
some of them get nervous when the customer is looking over their shoulder or
talking to them while they work. So, while your new floor covering is
being installed, enjoy a good book, a TV show or coffee at your neighbors.
And, if you have small children, please keep them occupied in another part of the
house.
Some points to understand -
1.
Shoe molding
or quarter round - Please understand that some paint will chip as the molding is
removed. Although the installers will exercise care, old or improperly
installed molding may crack during removal. We do not replace shoe molding. We recommend that shoe molding be removed
and left off wall to wall carpet installations. You may want to remove it
yourself and touch up the paint on your baseboards. This gives neater
installation and avoids the necessity of painting on top of your new carpet.
These are times when it will be necessary for you to touch up painted areas.
VALUFLOR
does not warranty the disconnection or
connection of electrical wires; i.e., TVs, security systems, etc.
2. Door - Our company policy
states that we will not cut doors. Our installers are not properly
equipped to cut doors. If you wish we can arrange for such services.
3.
Dust - Some of our
operations, such as sanding, removal of old floors, installation of underlayment
and removal of old carpet and padding may create an unusual amount of dust or
dirt. We always attempt to keep it to a minimum, but please understand.
4.
If you have a gas stove,
please arrange disconnection and reconnection with your gas company.
5. Seams - We use the latest
technology and techniques, but their are some products which show seams more
readily... for example, Berbers. We cannot guarantee invisible seams.
6. During the installation of
your floor covering, baseboards may be scratched requiring touch-up painting by
you after installation is complete.
7. We are not responsible for
customer measurements.
Vinyl, Laminate & Wood floors
-
Sweep or vacuum
regularly - Grit is a mortal enemy of vinyl. Also, use only recommended
cleaners from Flooring manufacturers. When it is necessary to move appliances, do so only over a piece of masonite or
plywood.
After installation,
laminate & vinyl floors seams are sometimes visible. This is normal,
and depends on lighting and the product style.
Carpeted areas -
Frequent vacuuming
will add life to your carpet - we recommend an upright cleaner or, if a canister
type is used, use with a motorized head. Settings are very important - too
high, the brushes will not lift and separate the pile; too low, it will cause
excessive wear. Usually the setting that leaves your carpet the most eye
pleasing is also the setting for cleaning. You should expect a certain
amount of shedding. This will dissipate over a period of time. If
you carpet seems to lose its luster and life, it probably needs cleaning.
Carpet manufacturers recommend hot water truck-mount extraction cleaning.
Thank you for considering
VALUFLOR. We sincerely appreciate your business cooperation. |
